Frequently Asked Questions

At DubHub, we want to make it easy for fans to book personalized celebrity video shoutouts and for creators to connect with their supporters. This FAQ covers everything you need to know about using our platform.

First, you must register on the website as a buyer, then use the search feature to find the talent you seek. Once the talent is located, communicate with the talent to get the job done.

We accept payment via most major debit and credit cards for ordering video shoutouts or dubs on DubHub. However, we do not currently offer PayPal as a payment method for buyers.

For our verified creators and talent, we do facilitate PayPal payouts. So while fans cannot use PayPal to make purchases, our creators can opt to receive their DubHub earnings through PayPal transfers.

When placing an order for a personalized video shoutout, you’ll be able to view the estimated turnaround time set by the creator or talent you’ve selected. This lets you know approximately how long it will take for them to record and deliver your customized video message.

Additionally, our platform allows you to provide specific details and instructions for your request directly to the seller. You can include information like the video’s occasion, key message points you’d like covered, or any other pertinent details to guide the creator in fulfilling your order exactly as envisioned.

Once a creator accepts your order, it becomes non-refundable. However, if the completed video contains an error caused by the seller, you can request a modification. Our goal is to ensure you receive a high-quality personalized video meeting your expectations. The no-refund policy applies after acceptance to protect the creator’s work, but reasonable modification requests are allowed if the final video incorrectly fulfills the order due to the seller’s mistake.

Talent

To become a verified creator on DubHub, simply follow our signup process. After submitting your application, our team will review it. You’ll receive an email notification once your account has been approved and activated by our admin team.

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By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).

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By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).

By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).

By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).

By default, this panel is concealed and appears when the user clicks on the section title. Input relevant information about its title using paragraphs or bullet points. Accordions can enhance the user experience when utilized effectively. They allow users to choose what they want to read and disregard the rest. Accordions are often utilized for frequently asked questions (FAQs).